School communication

As a school we believe strongly in the home-school relationship and the importance of this in your child’s educational experience. We encourage parents/carers to contact us if you have any concerns or questions about life at Oldfield. If there are particular concerns about your child, please contact the relevant member of staff as outlined in the table below. In most cases, parents /carers are encouraged, in the first instance, to contact their child’s tutor via the contact books, email or phone.

Communication regardingContact?What happens next
Absence from school (please contact the school every morning that your child is absent from school)Main office number and leave a messageMessage sent to Admissions Officer and relevant tutor to note on student’s record. This should be followed up with a note in the student’s contact book when they return to school.
Medical issuesMain office number and leave a message or email enquiries@oldfieldschool.comMessage sent the Student Welfare Officer. This information is recorded on your child’s record.
Lost propertyMain office number or email enquiries@oldfieldschool.comMessage sent to Student Welfare officer.
Home / out-of-school problems Tutor via main office number or email enquiries@oldfieldschool.com Message sent to relevant staff member. The teacher will have responded within 5 working days.
Behaviour problems / Lesson / Homework problems in one
subject
Subject teacher via main office number or email enquiries@oldfieldschool.comMessage sent to relevant staff member. The teacher will have responded within 5 working days.
Continual behaviour / Lesson / Homework problems in one
subject
Head of Subject / Head of Faculty via main office or email
enquiries@oldfieldschool.com
Message sent to relevant staff member. The teacher will have responded within 5 working days.
Behaviour / friendship / attendance problems (general)Tutor via main office number or email enquiries@oldfieldschool.comMessage sent to relevant staff member. The teacher will have responded within 5 working days.
Persistent poor behaviour / friendship / attendance problemsHead of House via main office number or email enquiries@oldfieldschool.comMessage sent to relevant staff member. The teacher will have responded within 5 working days.
Requests for authorisation for absence for exceptional circumstancesRequest must be made in writing to the Assistant Headteacher: Pastoral via
email enquiries@oldfieldschool.com
Application is considered on an individual basis. Notification is
provided in writing within 5 working days.
All concerns in relation to safeguarding / child protection of a childRequest to speak to the Designated Safeguarding Lead via main office.A Designated Safeguarding Lead would contact you the same day by phone.