As a school we believe strongly in the home-school relationship and the importance of this in your child’s educational experience. We encourage parents/carers to contact us if you have any concerns or questions about life at Oldfield. If there are particular concerns about your child, please contact the relevant member of staff as outlined in the table below. In most cases, parents /carers are encouraged, in the first instance, to contact their child’s tutor via the contact books, email or phone.
|Communication regarding||Contact?||What happens next|
|Absence from school, including|
lateness and medical
(please contact the school every
morning that your child is absent
|Main office number and leave a message on our absence line option 1, or email email@example.com||Message sent to Attendance
Administrator and relevant tutor.
|Medical issues||Main office number and leave a message or email firstname.lastname@example.org||Message sent to the School Nursing
Officer. This information is recorded
on your child’s record.
|Lost property||Main office number or email email@example.com||Message sent to School Nursing
|Home / out-of-school issues||Tutor via main office number or email firstname.lastname@example.org||Message sent to relevant staff member. The teachers endeavour to respond as soon as they can but please remember that teachers are in class most of the day and often run clubs after school and at lunch. Therefore, you should not expect a response on that day. However, all queries should have received a response within 5 working days.|
|Behaviour issues/ lesson/ homework problems in one subject||Subject teacher via main office number or email email@example.com|
|Continual behaviour / lesson/ homework issues in one subject||Head of Subject / Leader of Learning via main office or email
|Behaviour/ friendship/attendance issues (general)||Tutor via main office number or email firstname.lastname@example.org|
|Persistent poor behaviour/ friendship/ attendance issues||Head of Year via main office number or email email@example.com|
|Requests for authorisation for absence for exceptional circumstances||Request must be made in writing to the Deputy Headteacher: Pastoral via|
email outlining the reason for the absence in advance.
|Application is considered on an individual basis. Notification is
provided in writing within 5 working days.
|All concerns in relation to safeguarding / child protection of a child||Request to speak to the Designated Safeguarding Lead via main office.||A Designated Safeguarding Lead would contact you the same day by phone.|